Refund policy

Refunds Policy
Refund and chargeback applications must be made or started within 7 working days of receiving the order. If you are returning a physical product, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. You can contact us via our website to begin this process.
If your credit is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days. 

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us via email or via the Contact Us page on our website. 

Replacements 
We only replace items if they are defective or damaged.